Alerts

Overview

The Chancellor's Office (CO) has scheduled a maintenance downtime window for campus PeopleSoft platforms, Campus Solutions (CS) 9.2. The downtime will occur on Wednesday, July 16 from 8:00 p.m. to midnight, during which the CO will apply a patch to address a connection issue with SEVIS.

Benefit:

Following the recent Linux upgrades, campuses have experienced connection issues with SEVIS. This patch will resolve the issue by enforcing the use of HTTP/1.1.

What to Expect

Campus Solutions (CS) will not be available during the maintenance window. Affected applications include:

- CPaGE Quick Admit

- Gator Scheduler

- Accept Admission Offer

Support

If you experience any issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our Virtual Service Desk, or call (415) 338-1420. 

Overview

On Sunday, July 13, from 4 to 6 p.m., Information Technology Services (ITS) will perform monthly security and critical operating system (OS) updates on the Linux servers.

Benefit

These updates address known security vulnerabilities and enhance the overall stability and performance of Linux services.

What Can You Expect

During the maintenance window, users may experience a brief service disruption while the system reboots. Each service is expected to be unavailable for approximately ten minutes.

Support

If you experience any issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our Virtual Service Desk, or call (415) 338-1420. 

Overview

Information Technology Services (ITS) will apply monthly Windows security and critical updates on Windows servers on Saturday, July 12, 2025, from 6 p.m. to midnight. The latest Windows security patches fix vulnerabilities and errors in Windows and associated software, reducing the risk of exploitation by malware or hackers. 

What Can You Expect

During the maintenance window, users may experience a brief loss of service while each server reboots. Each server will be unavailable for less than 10 minutes during the maintenance window.

Support

If you experience any issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our Virtual Service Desk, or call (415) 338-1420. 

Overview

The Chancellor’s Office will upgrade the PeopleSoft Campus Solutions and Human Resources servers to Linux 8. System downtime is scheduled to begin on Friday, July 11, at 5:00 p.m. and end on Saturday, July 12, at 5:00 p.m. 

Benefit

The server upgrade includes the following improvements:

• Improved performance
• Enhanced data security
• Streamlined application development

What to Expect

Any application that accesses PeopleSoft Campus Solutions or Human Resources data directly will be unavailable during the upgrade window.

 Applications include:

•  Accept Admissions Offer

•  E-Trac

•  SF State Mobile App features such as Class Schedule, Financial Aid, etc.

•  Web applications such as Class Search, CPaGE Shopping Cart, Password Change/Reset, Faculty Grade Exceptions, and others.

Support

If you experience any issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our Virtual Service Desk, or call (415) 338-1420.