Overview
Information Technology Services (ITS) will apply a critical Oracle patch to the OIMPRD and IRDMPRD databases from Friday, November 21, at 5 p.m., through Saturday, November 22, at 5 p.m. These essential security updates will help protect SFSU data and maintain system integrity. During this maintenance window, all services connected to the Oracle databases will be unavailable.
Benefits
Upgrading the OIMPRD and IRDMPRD databases will strengthen security and ensure continued protection of SFSU data.
What to Expect
The following applications and services will be unavailable during the maintenance period:
- The Oracle Identity Manager (OIM) Provisioning system
- WebFocus reporting services - Dept of IR
- Metro College Data Feed to Salesforce Cloud
- Office of Research and Sponsored Programs (ORSP) Data Feed to InfoED Cloud
- Division of Student Life (DSL) GatorX DataMart
- University Advancement CRM DataMart (BlackBaud Cloud)
- Budget AO - Executive Dashboard (Tableau Cloud)
Support
If you experience any issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our virtual service desk, or call 415-338-1420.