Overview
Transact will perform required maintenance on the SFSU OneCard system, which resides at SF State, on Monday, November 25 from 8:30 a.m. until 2:30 p.m. Transact and all linked services will be down during this maintenance window.
Benefit: This upgrade adds system enhancements and improves the security and reliability of the OneCard system.
What Can You Expect
The SFSU OneCard system and various Integrations will be unavailable during the maintenance window.
Integrated systems that are impacted include:
• Campus Meal Plans
• eAccounts
• Fill Stations
• Flowbird (Parking Lot Kiosk System)
• Follett Bookstore System
• Innosoft Fusion
• Micros Systems (Cash Registers)
• OneCard Clipper Integration
• Online Photo Submission
• Pinnacle Door Control Updates (The doors will still function, but users will not be able to make changes to the system during this time.)
• Sequoia Systems (Cash Registers)
• Sodexo updates
• StarRez updates
• Transact Mobile Ordering
• TruCredential (for ID Card creation)
• Uniprint
• Xerox Machines
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.