OneCard System Maintenance (Friday, January 17th, 2025, 9 a.m. – 1 p.m.)

Overview

ITS will perform required security maintenance on the SFSU OneCard system, which resides at SF State, on Friday, January 17, from 9 a.m. to 1 p.m. Transact and the OneCard system will be unavailable during the scheduled maintenance window. 

Benefit: This upgrade will improve both the security and reliability of the OneCard system.

 

What Can You Expect

 The SFSU OneCard system and various Integrations will be unavailable during the maintenance timeframe. 

Integrated systems include: 

•    Campus Meal Plans 

•    eAccounts 

•    Fill Stations 

•    Flowbird (Parking Lot Kiosk System) 

•    Follett Bookstore System 

•    Innosoft Fusion 

•    Micros Systems (Cash Registers) 

•    OneCard Clipper Integration 

•    Online Photo Submission 

•    Pinnacle Door Control updates (doors will still function, but no changes can be made to the system) 

•    Sequoia Systems (Cash Registers) 

•    Sodexo updates 

•    StarRez updates 

•    Transact Mobile Ordering 

•    TruCredential (for ID Card creation) 

•    Uniprint

•    Verifone V200c POS Devices

•    Xerox Machines

 

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.